Mechanical watch movements, meaning automatic or watches needing to be wound daily, require a different level of maintenance. Because these watches have hundreds of moving parts inside, they require lubrication to ensure optimum performance and minimal friction and wear on the movement.

A quartz watch, which uses a battery, doesn't require any service until the battery needs to be replaced. This is usually 2-3 years from the time it leaves the factory, not from when you buy it.

The front part of the watch is usually made of glass or plastic. This is called the watch crystal. Watch crystals can break or crack from impact or perhaps dropping the watch on a hard surface. Most crystals are available to replace as original. Nothing detracts more from an elegant timepiece than a damaged or broken crystal. We can help restore the full value and beauty of any watch for a fraction of the cost of a new timepiece. We can select from our stock of hundreds of thousands of the highest quality finished crystals or cut crystals to fit virtually any watch, modern or vintage.

The watch crown is pulled out to set the time on your watch and if the watch has a date or day/date function it is also used to set it as well. The stem is the connection between the crown and the watch movement. If your crown or crown and stem become detached from your watch, do not try to reattach it yourself. Have a professional watchmaker evaluate your watch.

Every watch is a complicated entity that has many moving parts. The movement of a watch is what makes a watch operate. Many folks consider a watch’s movement to be the beating heart of a watch.

The dial (AKA Face) of a watch is where the time is displayed. We offer complete watch dial and hand refinishing and restoration for most watches. We can even make the dial from scratch if needed. We also perform watch hand refinishing and restoration

We carry a full line of replacement watch straps and bracelets. We also have access to a large selection of factory band parts, including clasps, links, end pieces, and buckles. We have the ability to hand craft parts and laser weld bands and bracelets. If need be we can also offer full replacements.

Whether you have a vintage watch or family heirloom, we can bring it back to life for you. Our certified watchmakers have the skills to repair or overhaul the movement as well as restore the dial, case, & crystal. In addition, we equip our watchmakers with state-of-the-art equipment so that they have everything they need.

This service can really transform a watch that is worn and scratched to looking like new. Stainless Steel and Solid Gold bands and cases can be cleaned and polished to remove most surface scratches. Some bands and cases have a brushed finish, and the brushed finish can be reapplied after the polishing process.

One of the most important precautions to follow is to have your water resistant watch tested every time the case back is removed. The most common reason a case back is removed is for a battery replacement.