Packing & mailing your watch in for service
You may type in the service request form directly, print and include specific information about the problem with your watch.
2.) Pack your watch securely using padded wrapping materials in a sturdy box sealed with tape. For security, please do not use the gift box your watch came in, as it may be damaged in shipping or in handling, and original packaging will not be returned.
3.) Ship via UPS, FedEx, USPS or registered mail. Remember to insure the watch for its full replacement value and note your tracking number.
17145 Ventura Blvd. Suite A
Encino, CA 91316
NOTE: For the safety of your watch, please use the initials EWR on the package. DO NOT put the word “Watch” on the outside of the package.